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ServiceNow Technical Architect

Q1 Technologies, Inc

Richmond, VA

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JOB DETAILS
SKILLS
Administrative Skills, Application Integration, Application Programming Interface (API), Automation, Best Practices, Business Processes, CAD (Computer-Aided Design) Software, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Mentoring, Process Development, REST (Representational State Transfer), SOAP (Simple Object Access Protocol), ServiceNow, Software Administration, Software Development, Technical Leadership
LOCATION
Richmond, VA
POSTED
2 days ago
Job Title: ServiceNow Technical Architect
Duration- Fulltime Permanent
Location: Richmond, VA (Onsite From Day 1)
Job Description:
Must Have Technical/Functional Skills
  • Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
  • Design, implement, customize, and maintain ITSM, HRSD, SPO modules, and scoped applications.
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Perform assessments and evaluations of existing ServiceNow implementations and offer recommendations for improvement.
  • Develop and administer technical solutions on the ServiceNow platform to meet the business needs of the IT department and beyond.
  • Possess 10 12 years of experience in the administration, implementation, and configuration of ServiceNow across areas such as ITSM (including HRSD and SPO), ITBM, ITOM, ITAM, and scoped application solutions.
  • Have experience in ITIL process definition, integration solutions, and architecture-level configurations.
  • Design and develop integrations between ServiceNow and other enterprise systems using REST, SOAP, Integration Hub, and other API technologies.
  • Implement automation solutions using Flow Designer, Orchestration, and ServiceNow tools to streamline business processes.
  • Provide advanced support for ServiceNow applications, troubleshooting complex issues and implementing long-term solutions.

Roles & Responsibilities
  • Design & Implementation, Customization and Maintenance of ITSM HRSD, SPO Modules & Scoped Applications
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
  • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
  • 10 to 12 years' experience in administration/implementation/configuration of ServiceNow in the areas of ITSM (HRSD, SPO), ITBM, ITOM, ITAM (not limited to) and Scoped Application solution.
  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS), ITIL

About the Company

Q

Q1 Technologies, Inc

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/

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