Computer Science, Customer Support/Service, Fitness, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Insurance, JavaScript, Performance Analysis, Problem Solving Skills, Product Packaging, Reporting Dashboards, Service Delivery, ServiceNow, Systems Administration/Management, Technical Support, Time Management, Trend Analysis
LOCATION
Milwaukee, WI
POSTED
1 day ago
ServiceNow System Administrator
Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Uline's ServiceNow platform, including applications, modules and workflows to meet business needs.
Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
Build custom dashboards and reports to identify trends and support continuous service improvement.
Minimum Requirements
Bachelor's degree in Computer Science, Information Technology or related field.
ServiceNow Certified System Administrator (CSA) preferred.
2+ years of experience in administering End User Computing (EUC) applications preferred.
Strong knowledge of ITIL processes, JavaScript and ServiceNow customization.
Excellent customer service, communication and problem-solving skills.
Uline does not participate in the H1-B lottery.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.