Job Description
Service Catalogs development with Standard and Multi row variable sets
Flow Designer (Flows, sub flows and decision tables) Moderate to Complex workflows
Development experience in Multi-page record producers/catalog forms
Employee Center Advanced to Expert level experience in portal development
Moderate to Advanced level Scripting knowledge for all other development activities.
Hands on implementation experience of discovery, analysis of discovery logs for errors.
Support CMDB health checks, audits, and data cleanup activities.
Perform daily administration and monitoring of ServiceNow Discovery and CMDB processes.
Review and analyze Discovery logs, probes, and sensors to identify and resolve errors.
Practical knowledge of networking protocols (TCP/IP, SNMP, SSH, WMI, etc.).
Good understanding of infrastructure components (servers, databases, storage, network devices, cloud instances etc.)