ServiceNow Platform Technical Consultant (360)

iTech AG

Arlington, Virginia

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Consulting, Data Migration, Detail Oriented, Environmental Management, IT Service Management (ITSM), Identify Issues, Integration Testing, Maintain Compliance, Problem Solving Skills, Quality Assurance Methodology, Quality Metrics, Reconciliation, Requirements Management, ServiceNow, Sprint Planning, System Integration (SI), Systems Administration/Management, Technical Consulting, Technical Writing, Technical/Engineering Design, Test Plan/Schedule, Unit Test

LOCATION

Arlington, Virginia

POSTED

30+ days ago

Description

OVERVIEW

iTech AG is seeking a technically skilled Platform Technology Consultant to support delivery for a platform implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized technology platform across the enterprise.

This individual will serve as a key technical resource, accountable for hands-on platform configuration, integration, and deployment activities that drive implementation forward and ensure the platform is built to design specifications and quality standards.

ROLES AND RESPONSIBILITIES

Execute hands-on platform configuration, customization, and deployment activities in alignment with design specifications
Develop and maintain technical documentation including configuration guides, integration specs, and deployment runbooks
Analyze current-state technical environments to identify gaps, dependencies, and migration requirements
Design and implement platform integrations with existing enterprise systems and data sources
Support data migration activities including mapping, validation, and reconciliation
Conduct unit and integration testing to ensure configurations meet functional and technical requirements
Troubleshoot and resolve platform issues, defects, and technical blockers across implementation phases
Collaborate with architecture and engineering teams to validate technical designs and ensure adherence to standards
Participate in technical workstream planning, sprint activities, and delivery tracking
Contribute to quality assurance processes, including peer review of technical configurations and documentation
Identify and escalate technical risks, dependencies, and impacts to the engagement lead
Support environment management including development, test, and production instances
Assist in the transition to deployment and post-go-live support phases
Other duties as assigned

MINIMUM QUALIFICATIONS

3+ years of experience in platform implementation, systems integration, or technical consulting
Hands-on experience configuring and deploying enterprise technology platforms
Strong understanding of integration patterns, APIs, and data exchange methodologies
Experience working within Agile or structured delivery frameworks
Ability to translate technical requirements into actionable configurations and solutions
Strong analytical and problem-solving skills with high attention to detail

EDUCATION AND CERTIFICATIONS

Bachelor’s degree

PREFERRED QUALIFICATIONS

Experience supporting greenfield implementations
ServiceNow CSA
ServiceNow CIS-ITSM

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.

iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

ServiceNow Platform Technical Consultant (360)

iTech AG

Arlington, Virginia

Description

About the Company

iTech AG

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