ServiceNow ITSM

Q1 Technologies, Inc

Aurora, IL

JOB DETAILS
SKILLS
Amazon Web Services (AWS), AngularJS, Application Programming Interface (API), Cloud Computing, Data Modeling, IT Service Management (ITSM), ITIL (IT Infrastructure Library), JavaScript, Microsoft .NET, Microsoft SQL Server, Microsoft Windows Azure, Performance Analysis, Perl Programming Language, Problem Solving Skills, REST (Representational State Transfer), Reporting Dashboards, Reporting Skills, Scripting (Scripting Languages), ServiceNow, System Center Configuration Manager (SCCM), Team Player, Technical/Engineering Design, User Interface Design, User Interface/Experience (UI/UX), VMWare, Windows PowerShell
LOCATION
Aurora, IL
POSTED
30+ days ago
Job Type:- Fulltime

Position:- ServiceNow ITSM

Location:- Jersey City, NJ or Tampa, FL/ hybrid

Job description:-

Must Have Technical/Functional Skills
  • 10 years of demonstrated technical experience with design, implementation and support of ServiceNow ITSM, discovery, CMDB and service mapping.
  • Proficiency in ServiceNow development, including creating custom applications, modules and workflows
  • Understanding of ServiceNow data model, tables and relationships
  • Deep functional and technical understanding and implementation experience with ServiceNow ITSM, ITOM discovery and CMDB
  • Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
  • Experience enhancing and/or creating patterns to support custom discovery
  • Experience implementing and managing service mapping
  • Strong knowledge and experience with ServiceNow ITSM, CMDB and CSDM framework
  • Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
  • Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
  • Knowledge of ServiceNow orchestration for automating IT processes
  • Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
  • Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
  • Good understanding of ITIL
  • Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.
  • Ability to create custom reports, dashboards and visualizations
  • Familiarity with ServiceNow Performance Analytics
  • Experience with .Net development and backend SQL Server is preferred
  • Strong problem-solving skills, communication and collaboration skills

About the Company

Q

Q1 Technologies, Inc

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/