ServiceNow HRSD Developer, Senior

Releady

Denver, Colorado(remote)

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Analysis Skills, Architectural Design, Architectural Services, Business Processes, Case Management, Customer Support/Service, Data Management, Data Quality, Diversity, Diving, Healthcare, Human Resources, Human Resources Management, Human Resources Software, Import/Export, Information/Data Security (InfoSec), Insurance, JSON, JavaScript, Knowledge Base, Knowledge Management, Leadership, Machine Tool, Microsoft SQL Server, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Python Programming/Scripting Language, REST (Representational State Transfer), Reporting Dashboards, Reporting Skills, Requirements Management, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), Service Delivery, Service Level Agreement (SLA), ServiceNow, Statistics, Status Reports, Support Documentation, Systems Administration/Management, Technical Delivery, User Documentation, User Interface/Experience (UI/UX), Web Services, Windows PowerShell, Writing Skills, XML (EXtensible Markup Language)

LOCATION

Denver, Colorado

POSTED

10 days ago

OVERVIEW

Step in and make an immediate impact as a Senior ServiceNow Developer for our enterprise healthcare insurance client. We are seeking a hands-on HRSD expert to take ownership of steady-state platform operations, ensuring HR technology remains robust, reliable, and highly performant during a period of team transition. You will leverage your advanced scripting and architectural expertise to quickly resolve complex support issues, optimize existing workflows, and maintain seamless integrations for the organization's internal workforce. If you thrive on parachuting into enterprise environments to deliver immediate technical stability and operational excellence, we encourage you to apply.

*Must be eligible to work on W2 without sponsorship. Not eligible for C2C

Details:

Pay Rate: $60 – $65/hr
Duration: 3-month contract (potential for extension)
Location: Remote or Hybrid; 2x/week in office if located in CA. Must reside in the following states: CA, WA, OH, CA, AZ, CO, CT, FL, GA, MD, MN, NV, OR, AL, IL, VA, WI, TX, NY

RESPONSIBILITIES

Lead the end-to-end solution architecture of complex HR Service Delivery (HRSD) ServiceNow implementations, ensuring scalability, performance, and alignment with business goals. Serve as the technical expert for HRSD ServiceNow design and support issues.
Co-lead the HR Service Delivery roadmap, by diving deep into the People org needs, as well as business challenges and understanding how to HRSD tooling can be helpful
Collaborate with stakeholders to gather business requirements and translate them into technical specifications and architecture designs
Ensure all HRSD ServiceNow applications and services are current, reliable, tuned, and accessible in accordance with service level agreements
Design and implement robust HRSD platform enhancements to improve functionality and the overall end-user experience
Develop and modify ServiceNow forms, workflows, flow designer, transform maps, web services, inbound email actions, SLAs, scheduled jobs and scripting modules such as Client Scripts, UI Policies, and Business Rules
Deep understanding of HR case management, COE security, Virtual Agent, HR Knowledge Management, Lifecycle Events, Service Portal concepts.
Build dashboards and reports for HR Service Delivery in ServiceNow. Report on and manage data within the ServiceNow platform including imports and exports, ensuring data integrity and security.
Create and modify knowledge base articles to enhance user support and documentation
Resolve HRSD issues promptly

QUALIFICATIONS

Requires a college degree or equivalent experience and minimum of 7 years prior relevant experience
Requires 3+ years of HR Technology development, configuration, and optimizing experience including HR Service Desk
Experience in ServiceNow HR Service Delivery application strongly preferred
Requires understanding of Human Resources functions and business processes
Experience leading large, enterprise-wide products and system implementations preferred
Ability to apply Agile methodology
Excellent verbal / written communication, collaboration, analytical and presentation skills
Proficiency in ServiceNow scripting modules like Client Scripts, UI Policies, Business Rules, etc.
Knowledge of scripting languages such as JavaScript, Python, or PowerShell Web service proficiency (REST, SOAP) as well as XML and JSON is preferred
Experience developing and maintaining queries against Microsoft SQL databases such as Microsoft SQL, to prepare reporting statistics (KPIs) and status reports
ServiceNow Certified System Administrator (CSA) highly preferred
HRSD ServiceNow Certified System Implementation Specialist is preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

ServiceNow HRSD Developer, Senior

Releady

Denver, Colorado(remote)

About the Company

Releady

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