The ServiceNow Engineer supports, configures, and integrates the enterprise ServiceNow platform to ensure stability, scalability, and compliance.
They design workflows, develop integrations, execute upgrades, and customize configurations across modules like ITSM and ITOM, applying automation and scripting techniques.
Collaborating with security, compliance, and stakeholder teams, they troubleshoot issues, document procedures, and ensure adherence to federal standards.
Required qualifications include 8+ years of ServiceNow experience, strong technical skills, and U.S. citizenship, with preferred certifications and federal environment experience.
The role involves supporting platform improvements, maintaining security standards, and occasional travel, with compensation ranging from $94,100 to $152,800.
Equal employment opportunity policies and accommodations are emphasized.