ServiceNow Developer - IRM

Diverse Lynx, LLC

  • Dallas, TX
  • 11 days ago

    Highlights

    3+ years of recent, hands-on ServiceNow IRM development experience delivering platform solutions that solve business problems and create measurable impact. Strong expertise ( 2+ years) in ServiceNow Integrated Risk Management (IRM) is required, including: Risk Management.

    Numbers & Facts

    LocationDallas, TX

    Description

    ServiceNow Developer - IRM

    Job Description

    Responsibilities

    • Design, develop, and deploy ServiceNow applications and platform solutions using:

    • JavaScript

    • Now Platform

    • Flow Designer

    • IntegrationHub

    • Configure scoped applications and core platform features using best-practice patterns, security controls, and governance standards.

    • Build and maintain integrations with enterprise systems using:

    • REST/SOAP APIs

    • MID Server

    • IntegrationHub spokes

    • Ensure secure and reliable data exchange between systems.

    • Create and maintain technical documentation including:

    • Solution designs

    • Build notes

    • Update sets

    • Integration specifications

    • Deployment runbooks

    • Provide post-deployment support, troubleshoot issues, and implement enhancements based on user feedback.

    • Maintain code quality through:

    • Peer reviews

    • Automated testing where applicable

    • Adherence to ServiceNow SDLC and release/deployment practices

    • Contribute to continuous improvement initiatives and knowledge sharing across the ServiceNow platform team.

    • Develop automation and orchestration using:

    • Flows/Workflows

    • Business Rules

    • Script Includes

    • UI Policies

    • Catalog Items

    • Improve operational efficiency and user experience through automation.

    • Collaborate with architects and stakeholders to:

    • Produce solution designs

    • Provide delivery estimates

    • Translate requirements into implementable user stories

    • Research and recommend emerging ServiceNow capabilities, including:

    • Virtual Agent

    • AI Search

    • Now Assist (where applicable)

    • Present technical options and recommendations to technical and non-technical stakeholders.

    • Act with integrity and professionalism to support a respectful and courteous work environment.

    Qualifications

    • Strong expertise ( 2+ years) in ServiceNow Integrated Risk Management (IRM) is required, including:

    • Risk Management

    • Third Party Risk Management (TPRM)

    • Additional experience across two or more ServiceNow modules such as:

    • IT Service Management (ITSM)

    • IT Operations Management (ITOM)

    • HR Service Delivery (HRSD)

    • Developers without experience in IRM/GRC or junior developers will not be considered.

    • Experience implementing and configuring ServiceNow IRM and TPRM applications.

    • Deep technical knowledge of:

    • Vendor risk lifecycle

    • Issue management

    • Remediation processes

    • Risk reporting and dashboards

    Required Certifications

    • ServiceNow Certified System Administrator (CSA) required.

    Preferred Certifications

    • ServiceNow Certified Implementation Specialist - Risk and Compliance (CIS-RC).
    • ServiceNow Certified Application Developer (CAD).
    • Platform micro-certifications.

    Experience & Technical Skills

    • 3+ years of recent, hands-on ServiceNow IRM development experience delivering platform solutions that solve business problems and create measurable impact.

    • Bachelor''s degree from an accredited college or university preferred.

    • High school diploma or GED required.

    • Strong proficiency with ServiceNow scripting and development, including:

    • JavaScript

    • Business Rules

    • Script Includes

    • Client Scripts

    • UI Policies

    • ACLs

    • Data model design

    • Experience with ServiceNow platform capabilities including:

    • Flow Designer

    • Service Catalog

    • Reporting and Dashboards

    • Performance considerations

    • CMDB concepts (as applicable)

    • Experience building integrations using:

    • REST APIs

    • SOAP APIs

    • IntegrationHub

    • MID Server

    • Experience with Agile delivery practices, including:

    • User stories

    • Sprint ceremonies

    • Backlog refinement

    • Ability to communicate technical concepts clearly in writing and collaborate effectively with technical and business stakeholders.

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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