6+ years of ServiceNow experience, with at least 3+ years in a ServiceNow Architect role.
Proven experience assessing and optimizing mid level enterprise-scale ServiceNow environments.
Expertise in ServiceNow architecture, platform design, and implementation best practices.
Strong knowledge of:
Experience creating platform roadmaps, governance frameworks, and architecture standards.
Ability to identify technical debt and create practical remediation plans.
Strong understanding of ITIL processes and service management best practices.
Excellent communication, presentation, and stakeholder management skills.