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ServiceNow AI Engineer

BC Forward

Indianapolis, IN

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JOB DETAILS
SALARY
$60–$80 Per Hour
JOB TYPE
Contractor
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Business Solutions, Data Modeling, Data Recovery, Engineering, Enterprise Protection, Fortune 500 Customers, Government, Information Technology Consulting, MCP - Microsoft Certified Professional, Server Architecture, ServiceNow, Software Engineering, Web Design
LOCATION
Indianapolis, IN
POSTED
13 days ago
Job Title: ServiceNow AI EngineerLocation: RemoteDuration: Temp - 12 monthsPay Range: $70/hr. to $80/hr. (W2)Job ID: 373132About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.Job DescriptionWe are seeking a ServiceNow AI Engineer to join our dynamic team. The ideal candidate will have strong experience in ServiceNow platform engineering, AI/ML, and Generative AI and a proven ability to design, build, and deploy AI agents and workflows that drive secure automation and measurable outcomes.Responsibilities:Design and deploy Now Assist skills, domain-specific prompts, and RAG-based solutions.Build AI agents and agentic workflows with orchestration, guardrails, and multi-step automation.Architect MCP servers to securely expose ServiceNow data, workflows, and APIs to external AI models.Develop skills and connectors to enable AI-driven ServiceNow actions including record creation, case triage, and data retrieval.Integrate AI features into ServiceNow workspaces, portals, Flow Designer, Integration Hub, and custom applications.Required Skills & Qualifications:7+ years of software engineering experience, including 2+ years in AI, LLMs, or Generative AI.Hands-on experience with the ServiceNow platform and its AI/ML capabilities.Proficiency designing Now Assist skills, prompts, and RAG pipelines.Demonstrated ability to build agentic workflows with orchestration and policy guardrails.Experience architecting MCP servers to securely integrate external AI models with ServiceNow data and APIs.Experience building skills and connectors to drive ServiceNow actions such as record creation and case triage.Ability to embed AI features within workspaces, portals, Flow Designer, Integration Hub, and custom apps.Preferred Skills:Experience with vector databases, prompt management, and evaluation frameworks.Background integrating external LLM providers with enterprise security and compliance controls.Why BCforward?At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:Competitive compensation and benefitsOpportunities for growth with global clientsA supportive, inclusive culture that values innovation and peopleExposure to cutting-edge technologies and projectsAbout Our CommitmentBCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.Interested? Apply Now!If this sounds like the right opportunity for you, please apply with your most recent resume.

About the Company

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BC Forward