SAIC - ServiceNow Administrator in Washington, District of Columbia, United States
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ServiceNow Administrator
Job ID: 2611946
Location: Washington, DC, United States
Date Posted: May 27, 2026
Category: Engineering and Sciences
Subcategory: Sys Integration
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: Hybrid
Benefits: Click here
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Job Description
Description
This senior-level system engineering position provides IT support in configuring and maintain both Windows and Linux baselines and managing and maintaining Windows 11 endpoints. The well qualified candidate will be experienced in providing system administrative support for Windows/Linux endpoints in an air-gapped environment without direct internet access. The candidate will also be responsible for managing and utilizing an on-prem ServiceNow instance. The qualified candidate will work closely with and coordinate the Tier 3 activities of several IT professionals in managing, maintaining, and patching endpoints.
The position will have a hybrid telework arrangement with on-site presence three days a week, at a secure government facility within the Washington DC metropolitan area. Work schedule will be Monday through Friday during normal business hours. Work location and schedule are subject to change based on government requirements.
Role can be located in Washington, DC or Springfield, VA. If located in Springfield, one day per week onsite in Washington, DC will be required.
Responsibilities include:
System Administrator Responsibilities for Windows/Linux systems include:
Installing operating system software, patches, and upgrades. Automated and manual utilization of local repository.
Analyzing, troubleshooting, and resolving system hardware, software, and networking issues.
Configuring, optimizing, fine-tuning, and monitoring operating system software and servers.
Managing system backups and recovery.
Conducting virtual server builds utilizing VMware
ServiceNow Responsibilities include:
Solution Architecture: Design and architect complex ServiceNow solutions, including custom applications, workflows, and integrations, to meet specific business requirements.
Maintenance & Support: Provide ongoing support for deployed ServiceNow applications, troubleshoot issues, and manage system updates and upgrades.
Integration Expertise: Integrate ServiceNow with other enterprise systems using APIs and other integration methods.
Experience in configuring ServiceNow MID servers.
Experience in maintaining air-gapped instance of ServiceNow.
Business Analysis: Collaborate with stakeholders to understand business needs, translate them into technical requirements, and design effective ServiceNow solutions.
Qualifications
Required Education & Experience:
Required Clearance:
Desired Education/Skills:
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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