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ServiceNow Administrator/Developer SME

Govcio LLC

Washington, D.C., Washington, DC(remote)

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JOB DETAILS
SALARY
$155,000–$165,000 Per Year
SKILLS
Administrative Skills, CSS (Cascading Style Sheet), Communication Skills, HTML (HyperText Markup Language), HTTP (HyperText Transport Protocol), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Interpersonal Skills, JavaScript, Network Operations Center, Network Security, Network Support, Operations Security (OPSEC), Presentation/Verbal Skills, REST (Representational State Transfer), Reporting Dashboards, SOAP (Simple Object Access Protocol), Service Delivery, ServiceNow, Software Administration, Software Design, Software Development, Strategic Planning, Top Secret Clearance, United States Citizen, United States Secret Service (USSS), Writing Skills, XML (EXtensible Markup Language)
LOCATION
Washington, D.C., Washington, DC
POSTED
30+ days ago
Overview:

 

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Responsibilities:
  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
  • Capable of working independently as well as collaboratively with remote teams and clients
  • Design and develop queries, reports and dashboards
  • Design and configure ServiceNow modules and forms
  • Administer ServiceNow applications, including updating security and workflow configurations
  • Design and develop scoped applications as well as a service portal
  • Provide additional support based on subject matter expertise
Qualifications:

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience

 

  • Minimum of 8 years of overall IT experience
  • Minimum of 8+ years of experience as a ServiceNow developer in various roles
  • Thorough knowledge of the ServiceNow System
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
  • Experience in REST, SOAP services, etc
  • An understanding of ITIL and/or ITIL Certified
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

 

Clearance Required: US citizenship is required to acquire a Top Secret Clearance.  

 

Preferred Skills and Experience

 

  • ServiceNow Administrator Certification
  • ITIL Foundation Certified
  • ServiceNow Developer Certifications
  • ServiceNow Certified Implementation Specialist
Posted Salary Range: USD $155,000.00 - USD $165,000.00 /Yr.

About the Company

G

Govcio LLC

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