Billing, Communication Skills, Computer Skills, Customer Support/Service, Heavy Equipment/Vehicles, High School Diploma, Inventory Management, Maintenance Services, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Problem Solving Skills, Purchasing/Procurement, Resolve Customer Issues, Trucking, Writing Skills
Service Writer / Parts Clerk
Help Keep the Wheels Turning at Jellison's Repair!
Do you know your way around Class 8 trucks, parts catalogs, and customer conversations? Are you the person who can juggle multiple tasks, solve problems on the fly, and still keep things organized? If so, Jellison's Repair wants to hear from you!
We're an independent semi-truck and trailer repair facility in Williston, ND, and we're looking for an experienced Service Writer / Parts Clerk to help keep our shop running smoothly. You'll be the link between our customers, technicians, and vendors—the person who helps turn repair needs into solutions.
What You'll Be Doing:
- Greeting customers and helping initiate the repair process
- Coordinating with technicians and keeping repairs moving efficiently
- Sourcing and ordering the right parts at the right time
- Managing inventory and navigating parts systems
- Preparing invoices and communicating repair updates to customers
- Following up on outstanding invoices
- Solving the unexpected challenges that make every day a little different
What We're Looking For:
- Strong computer skills, including experience with Excel, Word, email, and report generation
- Knowledge of heavy-duty truck repair processes and Class 8 trucks
- Experience with inventory management and parts procurement
- Excellent customer service and communication skills
- Critical thinking and problem-solving abilities
- A positive attitude and willingness to learn
Minimum Qualifications:
- High school diploma or equivalent
- 5+ years of experience in a similar role
- Verifiable work history and references
Why Join Jellison's Repair?
No two days are exactly alike here. If you enjoy staying busy, solving problems, helping customers, and being part of a team that keeps the trucking industry moving, you'll fit right in.
Compensation: Competitive pay based on experience and qualifications.
If you're ready to put your skills to work in a fast-paced environment where what you do truly matters, we'd love to meet you.
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