Service Writer/Manager

AAMCO TRANSMISSIONS, INC.

  • Lexington, KY
  • 6 days ago

    Highlights

    An Service Writer/Assistant Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors. An Service Writer/Assistant Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

    Numbers & Facts

    LocationLexington, KY

    Description

    An Service Writer/Assistant Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

    An Service Writer/Assistant Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

    Position Responsibilities:

    • Answering phones
    • Preparing estimates
    • Ordering parts and inventory
    • Keeping customers updated on the status of their vehicles repairs
    • Coordinating transportation services
    • Delivering a high level of customer service

    What We Offer:

    • Hourly Compensation
    • Daytime working hours
    • Ongoing training and field support- We offer extensive industry training and career growth opportunities!

    Job Requirements:

    • Minimum of 2-3 years of office experience
    • Strong commitment to customer service and relationship building
    • Ability to communicate and use interpersonal skills at a sustained high level
    • Capable of multi-tasking and executing in a fast paced environment
    • Honest, goal-oriented and energetic team player
    • Must have valid drivers license

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