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Service Technician

Phillips Staffing

Westminster, SC

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JOB DETAILS
SALARY
$60,000–$65,000 Per Year
SKILLS
Administrative Skills, Communication Skills, Consulting, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Electrical Wiring, Electricity, Equipment Maintenance/Repair, Grinding, Identify Issues, Leadership, Maintenance Services, Manufacturing, Manufacturing Equipment, Needs Assessment, Partner Sales, People Management, Presentation/Verbal Skills, Programmable Logic Controller (PLC), Regulations, Retrofit, Safety/Work Safety, Spanish Language, Time Management, Welding, Willing to Travel
LOCATION
Westminster, SC
POSTED
30+ days ago
Join a dynamic team at a leading manufacturing equipment supplier, as a Service Technician. The Service Technician is primarily responsible for training, installing, servicing, rebuilding and consulting on all poultry processing equipment and overhead lines. This is a direct hire role with full benefits!
Responsibilities:
  • Achieves expected productivity levels associated with assigned workload and level of experience. Demonstrates technical expertise and provides specialist services.
  • Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on a core set of equipment.
  • Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
  • Serves as a role model and exhibits professional appearance and behavior at all times, under the most difficult situations. 
  • Completes all required administrative tasks in an accurate and timely manner.
  • Assists on training new hires and customer maintenance personnel.
  • Acts as a liaison between the customer, plant personnel, contractors on the job, and management by keeping good communications (verbal and written) among the groups.
  • Works closely with sales partners to maximize equipment leads and upgrade opportunities.
  • Proactively seeks ways to improve things, Recommends machine improvement ideas and suggestions for continuous product improvement. 
  • Assists Site Manager with planning installs and rebuilds.
  • Works with customer support on adjustment manuals and updating trouble-shooting guides. 
  • Observes all safety, quality, and other company rules and regulations in the performance of duties. 
  • Promotes teamwork by performing tasks and sharing responsibilities of other members of the department during peak periods or when there is an overload of duties. 
 Requirements:
  • 2-year technical degree preferred
  • At least 3 years technical experience in the poultry industry with poultry equipment4 years of mechanical and/or electrical manufacturing experience.
  • Skills:
    • Proven leadership skills as a maintenance supervisor or lead technician
    • Must possess mechanical capabilities (welding, grinding, cutting, installing) and electrical capabilities (calibrating PLCs, weighing systems, wiring of any circuits)
    • Ability to lead and train
    • Excellent communication and customer relation skills to professionally interact with customers, and all levels of management
    • Must be safety conscience
    • Ability to speak and understand Spanish is preferred
    • Must possess a valid driver’s license with a good driving record.
    • Must have flexible schedule, with a work week of Friday to Tuesday.
Must be able to travel at any time for long periods of time.
Salary: 
  • Starting at $60k – 65k/Year
  • $75 per diem
  • Company vehicle, uniforms, safety boots, and tools provided.
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About the Company

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Phillips Staffing