Job Description:
We are looking to add a Calibration & Repair Service Technician to our team! The person in this position will be responsible for calibration of RF Signal Generators.
Responsibilities:
- Perform calibrations, adjustments, and repairs on Test Measurement and Diagnostic Equipment (TMDE).
- Solve technical problems of limited scope and complexity. Escalate more difficult repairs to experienced technicians.
- Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
- Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
- Provide consistent, solid contribution to team and service center delivery goals.
- Adheres to established production processes and is responsible for achieving established team production goals.
- Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
- Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
- Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
Skills:
This position requires some education, specialized training/certification, or applicable Military experience.
- This position requires calibration and repair signal of generators with ranges up to 67 GHz.
- 4+ years of related experience in the calibration and repair of electronic test equipment is preferred.
- Demonstrates electronic and mechanical competence.
- Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly (i.e. connector care, ESD, ETE).
- Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
- Communicates effectively with internal and external customers. May initiate customer interaction as appropriate.
- Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
- Possesses excellent organizational skills.
- Exhibits the ability to build and maintain professional relationships with wide range of people.
- Adheres to the highest standards of business ethics.