We are a well-established company with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.
Job Summary
We are seeking a motivated FieldService Technician to join our team in the Kansas City area. This is an excellent opportunity for a mechanically inclined individual with hands-on experience who is eager to grow their career. The role involves providing on-site technical support to customers within a 250-mile radius of Kansas City.
Responsibilities
Provide hands-on field service and technical support to customers across a 250-mile radius, including St. Louis, Wichita, Tulsa, and Minneapolis.
Troubleshoot, repair, and maintain industrial equipment and machinery on customer sites.
Travel as needed to perform service calls
Complete service reports, paperwork, and administrative tasks
Work independently while leveraging mentorship from senior technicians.
Safely and effectively use hand tools, electrical testing equipment, and company-provided specialty tools.
Requirements
At least 2 years of hands-on mechanical experience (automotive repair, truck maintenance, oil changes, or work in a manufacturing/mechanical environment).
Basic electrical knowledge, including the ability to use multimeters, understand DC/low voltage circuits, and work with three-phase power.
Strong mechanical aptitude and troubleshooting skills.
Willingness to learn new systems and take on challenges.
Reliable personal vehicle for travel
Must own a basic set of hand tools (Allen wrenches, box wrenches, sockets, etc.). Specialty tools supplied by the company.
Comfortable with overnight travel
Valid driver’s license and clean driving record.
Preferred Requirements
Experience with PLC logic, robotics, or industrial controls (Fanuc, Mitsubishi, Siemens, etc.).
Background from automotive technical schools or prior automotive/mechanical technician roles.
Previous field service or customer-facing technical experience.
Compensation & Benefits
Hourly pay: $52,000 – $62,000
Overtime paid at time-and-a-half after 40 hours.
Paid for all hours from the time you leave home until you return home on service calls (excluding normal office commute).
Mileage reimbursement at $0.62 per mile
Per diem of $50 per day for travel days.
Company credit card provided for hotels and approved travel expenses.
Airfare and weekly expense reimbursements covered.
Flexible work schedule with no weekend work
Location
Based in the Kansas City, Missouri area.
Covers a 250-mile service radius, including travel to St. Louis, Wichita, Tulsa, and Minneapolis.