Service Technician IV - Plumbing

Job Summary

The Service Technician IV - Plumbing serves as a lead technician and front-line resource, providing technical support, guidance, and training to other service technicians. Responsible for the installation, maintenance, and repair of plumbing systems in commercial or residential settings. Interprets blueprints and technical drawings to plan the layout of plumbing, waste disposal, and water supply systems. Cuts, assembles, and installs pipes and tubing with consideration for existing infrastructure such as electrical wiring. Installs and maintains water supply systems with a focus on safety, quality, and efficiency.

Essential Duties

• Expertly diagnose plumbing issues by employing keen observation, rigorous testing, and tailored setups to meet trade-specific requirements.
• Performs disassembly and reassembly of large or small commercial or residential equipment to perform trouble shooting.
• Performs planned maintenance and inspections as indicated in the service agreement.
• Handles the following plumbing repairs: stoppages/cabling, pumping and backflow testing/repair/replacement, fixture install/replacement and general troubleshooting or repair, domestic water/sewer or storm water leak/repair, fixture rough in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera.
• Responsible for water heater maintenance/troubleshooting/replacement and boiler maintenance, boiler pumps and circulating, boiler controller, troubleshooting and system installation.
• Efficiently completes service contracts, quoted projects, and on-demand service calls in alignment with directives.
• Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
• Communicates and documents project status to all project stakeholders.
• Serves as a lead and front-line resource to service technicians through technical support.
• Coordinates the work of subcontractors, and trains and provides guidance to technicians.
• Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects.
• Reviews job contract specifications and assists with installation plan.
• Coordinates work so it aligns with the project and start-up schedule.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
• Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service.
• Maintains equipment, tools, and inventory stock on service vehicle.

Minimum Requirements

• Minimum of 7 years of relevant Service Plumber experience

• High School Diploma or GED.

• Two-year technical degree in related field is preferred.

• Must possess required registrations, professional licenses and or certifications as required by the position.

• Required plumbing repair skills:

• Stoppages/cabling, pumping and backflow testing/repair/replacement

• Fixture install/replacement

• General troubleshooting and repair

• Domestic water/sewer or storm water leak/repair

• Fixture rough-in

• Pump replacement/repair

• Leak locating/line tracing

• Hydro jetting and camera.

• Required water heater skills:

• Planned maintenance, troubleshooting and replacement.

• Required boiler skills:

• Planned maintenance, boiler pumps and circulating, boiler controller (external), troubleshooting and system installation.

• Advanced knowledge of service processes, techniques and codes is required.

• Proficient in reading complex schematics and blue prints.

• Performs as self-managed individual.

• Professional demeanor, solid interpersonal skills with good written and oral communication capability.

• Demonstrates strong business ethics at all times.

Grow Your Career with TDIndustries

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.