Access Control, Automation, Coaching, Customer Relations, Customer Support/Service, Diversity, Driver's License, Identify Issues, Maintenance Services, Presentation/Verbal Skills, System Validation, Team Building, Team Lead/Manager, Tuition Reimbursement, Wireless Communications
What Youll Do
The Residential Service Technicians primary functions and responsibilities are that of troubleshooting, configuring, reconstructing, and programming existing security and site automation solutions. Services include fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
What Youll Need
- High School degree or the equivalent
- Valid drivers license
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
The Perks
- Full benefits on the 1st of the month after 31 days of employment
- Casual yet energetic and engaging work environments
- Medical, Dental, Vision
- 401k with employer matching
- Paid vacation time
- We all need to recharge
- Tuition reimbursement
- Employee referral bonuses
- A culture of coaching, development, and career growth opportunities
Los Angeles Applicants
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants
- Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity EEO Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.