We are seeking a reliable and skilled Service Technician to join our team and perform demand service calls for residential HVAC systems and to assist in training junior team members. The Service Technician will be able to troubleshoot, repair, and maintain all brands of residential HVAC equipment. The successful candidate will have strong problem-solving skills, a customer-service mindset, and be able to work independently. This role will also be called upon to install residential equipment as-needed.
This role will primarily serve the Asheville, Hendersonville, and Brevard areas.
Responsibilities:
Work safely following company procedures
Service and repair HVAC related equipment according to manufacturer's specifications
Ability to maintain residential HVAC equipment
Commission installations
Demonstrate and establish effective working relationships with co-workers and superiors
Properly maintain equipment histories, billing, etc. in digital platform
Take all readings on a machine and understand the importance of such
Maintain cleanliness of assigned company vehicle
Any other assigned duties as directed by management
Education and Experience:
High School Diploma or Equivalent
EPA Certification Required
Minimum of 5 years experience as a Service Technician
Key Competencies:
Effective written and verbal communication skills
Excellent customer service, problem-solving and troubleshooting skills
Proficiency with hand and power tools
Working knowledge of electrical, plumbing, frequently encountered in support of HVAC systems
Ability to work independently and prioritize tasks
Self-Motivated but able to take direction and be part of a team
Honest and dependable
Valid, insurable driver's license, pass a drug screening and background check
Perks:
Paid time off
Accident Insurance and group access to life, short-term disability, dental, and vision
401(k) retirement plan with company match
Company-paid professional development and training