Service Technician 1 (11A-7:30P, M-F)

We are seeking a skilled Service Technician to join our team at our Agawam, MA facility. Must be able to work 11:00 AM to 7:30 PM Monday through Friday and train on first shift. This role is crucial to maintaining and improving the performance of our production equipment, directly impacting overall facility output. The Service Technician will be responsible for performing, documenting, and scheduling maintenance tasks for coating and support equipment within the facility. Duties include executing maintenance procedures as outlined in equipment manuals, managing spare part inventory, and ensuring optimal equipment functionality. Beyond technical responsibilities, this role plays a leadership function, providing guidance and informal coaching to others while potentially overseeing assigned personnel. The Service Technician reports directly to the Center Manager. We are looking for someone who is detail-oriented, proactive, and committed to optimizing production efficiency through effective equipment maintenance and team collaboration.

We offer:

Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALLavailable on first day of employment!

The perks and benefits of working at Oerlikon include the following:

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• Flexible hours or remote work environment available for certain positions
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!

Your Responsibilities:

• Schedule time with production to make sure the preventative maintenance is being performed on time (based on the calendar that was set up with the Area Service Manager)
• Perform and document the preventive maintenance on all equipment within the facility
• Provide emergency equipment repairs in order to production running at all times
• Comply with all equipment standards set in place by the equipment manufactures
• Check the equipment for shutdowns and process interruptions and create an action plan to resolve the issues
• Make sure equipment reliability is within target and data is up-to-date on the server at all times.
• Plan, purchase and maintain proper inventory levels required to minimize downtime, yet control inventory dollars as required.
• Ensure safety measures are met, technicians are practicing safe work habits
• Keep a clean, well-organized work area, including power alleys, support systems and equipment
• Provide training for coating technicians in areas such as load building, batch-to-batch exchanges, and 80 batch maintenance
• Participate as a key member of the management team within the production facility
• Exhibits a sense of urgency in their daily activities when the equipment within their facility is not capable of running production
• Responsible for the completion of Technical Directives and communication of Technical Information within their facility

Your Profile:

• 2 year degree (AA) and/or relevant industry certification in an electro-mechanical discipline. Equivalent experience may be substitute.
• 2+ years’ experience working with HVAC, vacuum technology, automotive, and/or industrial equipment repair
• Experience interpreting various mechanical and electrical schematics along with the ability to troubleshoot equipment using schematics
• Must be detailed-oriented with a strong work-ethic and a possess a sense of urgency to be successful
• Must be accessible 24 hours a day to respond to service emergencies which could lead to equipment failure/ downtime
• Must be able to lift an object weighing up to 50 pounds.
• Must be able to work on top of machine with fall protection safety device

Why Oerlikon:

Technology and sustainable innovation are our business. Throughout our organization, each employee feels a connection to that mission and to our passion for engineering solutions the world needs today and tomorrow. As we embrace our role in building a better future, we celebrate the teams that have the power to bring that vision to life.

#joinoerlikonus #joinourteamAre you curious? Then release your passion to succeed and APPLY to discover how you can help us build a better world and realize how you can make a personal difference by joining our global team! Our commitment is your success!

Oerlikon is required by law to include a reasonable estimate of the current compensation range for this position, which is $32.00 to $48.00 per hour. Some positions within Oerlikon may also offer eligibility to participate in a discretionary incentive program. The salary of the finalist(s) selected for the role will be based on a variety of factors that are considered in making compensation decisions including, but not limited to, internal equity, job location, work experience, education, training, certifications, licenses, etc. Therefore, as compensation decisions are dependent on the facts and circumstances of each individual, it is likely that not all applicants will be hired at the highest end of the listed compensation range. Our total compensation package goes beyond base compensation and it will include a competitive benefits package starting with 2 weeks paid time off accrued on a monthly basis, 12 holidays, 48 hours personal/sick time (exception for NY where we follow State law,) medical, dental, vision, 401K, holidays, pet insurance and tuition reimbursement all effective day one of hire.

Agencies:

Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon’s terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee.