We are seeking a Service Technician/Advisor passionate about bikes and customer service. In this role, you'll troubleshoot and repair various bikes, install accessories, and get hands-on with new models before they reach customers. Building strong relationships and providing exceptional hospitality are key, as you'll be the primary contact when supporting the Service Manager.
Ideal candidates are self-motivated, team-oriented, with excellent communication, attention to detail, and a eagerness to learn bike servicing and new technologies. No prior shop experience is required—great hospitality skills and a positive attitude are prioritized.
Benefits include a flexible culture, 401(k) with match, Employee Stock Ownership Plans, and employee discounts. We promote equal opportunity and are committed to a diverse, inclusive workplace.
Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems, and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.
Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast- turning ideas into reality.