Position Overview Founded in 1910, KONE is a global leader in elevators, escalators and automatic building doors, providing innovative solutions throughout a building's life cycle.The Service Supervisor for the Des Moines, IA territory will drive service business operations, promote a safety and quality culture, and collaborate with customers and peers to achieve customer satisfaction and profitable business results.Responsibilities Drive service business operations for the territory.Promote safety and quality goals while ensuring customer satisfaction.Collaborate with customers and peers to achieve business objectives.Manage scheduling and overall team performance.Provide learning opportunities and mentorship to the team.Implement and monitor safety guidelines.Qualifications 2+ years of relevant maintenance expertise.Supervisory experience, ideally with a union‑represented workforce.Associate's degree in a related field or equivalent experience.Strong commitment to safety, quality, and continuous improvement.Ability to manage schedules and overall team performance.Excellent communication and collaboration skills.Benefits Competitive salary.Flexible work schedule.401(k) employer match and additional employer contributions.Well‑being program including medical, prescription, dental, vision, digital health, and telehealth.Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).Employee Family Assistance Program (EFAP).Family & Medical Leave.Parental Leave.Paid time off and holidays.Company‑paid life and AD&D insurance, supplemental life and AD&D insurance.Company‑paid short‑term and long‑term disability, long‑term disability buy‑up, critical illness insurance, hospital indemnity & accident insurance.Identity theft protection and legal insurance.KONE Credit Union tuition reimbursement.Commuter benefits.Compensation Annual base pay range: $105,100 – $137,970.Variable compensation: annual bonus plan at 15% target incentive based on company and individual goals.EEO Statement KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.#J-18808-Ljbffr