Service Scheduling Coordinator

Do you enjoy helping people and keeping things organized? Ed Morse Automotive Group is hiring a Service Scheduling Coordinator to support our busy service department in Delray Beach, FL.

In this role, youll be the friendly first voice our customers hear and the detail-oriented team member who keeps our schedule running efficiently. Youll assist customers with booking vehicle service appointments, answer questions, and ensure every interaction leaves a positive impression.

Were looking for someone who communicates clearly, stays organized in a fast-paced environment, and genuinely enjoys assisting others. If youre dependable, upbeat, and ready to be part of a supportive team that values your contributions, wed love to meet you.

Salary Range: $40000.00 - $55000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Career Growth Opportunities

Retirement Plan

Weekly Pay

401k with company match

Six Paid Holidays each calendar year

Fantastic Employee Purchase Program - Discounts on vehicles, parts & service

Employee Referral Program - Get rewarded for working with friends

Become involved in our community with Ed Morse Cares

Unlimited career potential - opportunities in multiple states with over 30+ brands

Responsibilities

• Serve as the first point of contact by answering incoming calls professionally and courteously
• Schedule and confirm service appointments accurately
• Provide clear information about services, timelines, and next steps
• Work closely with the service team to manage availability and maintain an organized calendar
• Respond to customer questions or concerns with professionalism and care
• Maintain accurate records of appointments and customer communications

• Must be bilingual (English and Spanish)
• Experience in customer service, scheduling, or a similar role
• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• Comfortable using CRM systems and standard office software
• Positive, team-oriented mindset
• Ability to thrive in a fast-paced office setting