Full Job Description: World Car Kia North is seeking a friendly, detail-oriented Cashier to support our Service and Parts departments. You’ll provide a fast, accurate checkout experience for service guests and parts customers, post payments in the dealer management system (DMS), reconcile your cash drawer, and deliver outstanding customer service in a busy dealership environment.
Key Responsibilities:
Greet customers in the service drive and parts counter; provide professional, helpful service
Review repair orders (ROs) and parts invoices; explain charges, warranties, and deductible amounts
Accept and process payments (cash, credit/debit, fleet PO/in-house charge accounts, contactless); verify IDs as needed
Post payments and close ROs accurately in the DMS (CDK/Reynolds & Reynolds/Dealertrack or similar)
Process parts sales, cores, returns, and exchanges per policy; handle wholesale/ticket pickups as needed
Issue receipts, refunds, and credits with proper manager approvals and documentation
Balance the cash drawer; batch/settle credit cards; prepare daily deposit and end-of-day paperwork
Run daily reports (cash receipts, RO close, parts counter summaries) and deliver to accounting
Maintain a clean, organized cashier station, waiting area, and refreshment station
Answer multi-line phones; route calls to service advisors/parts; assist with appointment check-in/out
Promote service maintenance packages, accessories, and customer satisfaction surveys (CSI)
Protect customer data and payment card information; follow all PCI, cash-handling, and dealership policies
Support receptionist/greeter duties during peak times; assist with loaner/rental check-in/out as needed
Meet or exceed accuracy, speed, and customer satisfaction goals
Shift Availability (preferred):
Weekdays
Rotating Saturdays
Occasional early morning or early evening coverage
Requirements
Qualifications:
1+ year of cashiering or customer service required; dealership, service drive, or parts experience preferred
Familiarity with DMS systems (CDK, Reynolds & Reynolds, Dealertrack) a strong plus
Accurate cash handling and basic accounting skills; able to balance a till and reconcile reports
Clear, courteous communication; comfortable in a fast-paced, customer-facing environment
Tech-savvy with POS terminals, card readers, and basic office software
Reliable and punctual; high attention to detail and confidentiality
Valid driver’s license with acceptable record; authorization to work in the U.S.
High school diploma or equivalent preferred
Physical Requirements:
Stand/walk for most of shift; move between service drive, showroom, and parts counter
Lift and carry up to 25–30 lbs occasionally (documents, small parts boxes, deposit bags)
Work around vehicles, foot traffic, and typical dealership noise/fumes (within safety standards)
Benefits
Benefits:
Flexible scheduling
Medical, dental, vision (for eligible employees)
401(k) with company match (if offered)
Paid time off and holidays (for eligible employees)
Employee discounts on service, parts, and vehicles
Training and career growth paths in Service, Parts, and Accounting