Service Operations Leader in Training (OLT)

About Us: At Stratix, we don't just keep operations moving-we innovate, streamline, and elevate the experience for our customers and our teams. We're growing fast and looking for driven, curious, and career-minded individuals who are ready to lead from the ground up. As an Operations Leader in Training (OLT), you'll gain hands-on exposure to every part of our Service & Repair operations and build the skills to launch your leadership career.

What You'll Do

This isn't a sit-back-and-watch program-it's an immersive, career-building journey. As an OLT, you'll:

• Learn by Doing - Rotate through key areas of operations including supply chain, inventory, order management, logistics planning, and service support.

• Problem Solve in Real Time - Identify issues and implement solutions that keep processes running efficiently.

• Master Technology - Leverage modern tools and systems to drive productivity and improve outcomes.

• Collaborate Across Teams - Partner with peers, managers, and mentors who value your input and growth.

• Support Core Operations -

• Validate sales orders, process cancellations, and manage Return-to-Vendor (RTV) transactions.

• Assist Customer Success Managers with service request transactions.

• Monitor and complete pre-stage activities for smooth workflow execution.

• Validate receipts, execute cycle counts, and resolve inventory discrepancies.

• Track & Report - Maintain accurate data reporting to support business decisions.

• Develop Leadership Skills - Participate in targeted leadership development designed to prepare you for future supervisory and management roles.

• Lead Projects - Take ownership of projects and see them through to successful completion.

Why You'll Love Working Here

• Career Growth - Clear path to advancement with milestones and promotional opportunities along the way.
• Innovative Culture - A workplace that embraces new ideas and stays ahead of industry trends.
• Team-Oriented Environment - Supportive culture where collaboration, inclusion, and diversity are celebrated.
• Competitive Benefits - Comprehensive package including health coverage, retirement plans, and more.
• Work-Life Balance - Flexible schedules that balance hard work with life outside the job.

What We're Looking For

• Enthusiastic Learners - Positive energy and eagerness to grow.
• Adaptable Achievers - Comfortable navigating a fast-paced, evolving environment.
• Problem Solvers - Resourceful thinkers who can troubleshoot challenges creatively.
• Tech-Friendly - Willingness to learn and use new systems and tools.
• Strong Communicators - Team players with excellent collaboration and interpersonal skills.
• Committed Professionals - Ability to complete our 12-month development program with a growth mindset toward promotion.

Qualifications

• Education: Recent bachelor's degree required. Preferred majors: Business Management, Operations, Supply Chain, Engineering, or Logistics.
• Experience: Previous warehouse, logistics, or service/repair experience is helpful but not required.
• Skills: Strong organization, attention to detail, and problem-solving ability.
• Physical Requirements: Ability to lift and move materials as needed.
• Availability: Flexibility to work evenings and weekends when required.

Ready to Lead?

If you're ready to fast-track your career, grow your leadership skills, and join a team that's shaping the future of operations, we want to meet you. Apply today and start building your path with Stratix.

Stratix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now