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Service now Product owner

Artech LLC

Dallas TX, TX

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JOB DETAILS
SALARY
$45–$52 Per Hour
SKILLS
Architectural Services, Asset Management, Data Modeling, Data Quality, Establish Priorities, IT Service Management (ITSM), Leadership, Multiplatform/Cross-Platform, Organizational Skills, Product Management, Product Planning, Product Strategy, Quality Management, Regulations, Risk, Risk Management, ServiceNow, Stock Market, Sustainability, Taxonomies, Technical Strategy, User Interface/Experience (UI/UX)
LOCATION
Dallas TX, TX
POSTED
14 days ago
Request ID: 79902-1
Title: Service now Product owner
Locations: Onsite: Tampa FL, Dallas TX, Jersey City NJ
Duration: 6+ Months with Possible Extension.
Pay Range: $45-$52/Hour on W2/C2C (All inclusive)
 
Job Descriptions:
Essential Skills: Service now Product ownership
  • The ServiceNow Product Manager is a product led outcome driven and enterprise focused role accountable for driving enterprise value from the ServiceNow platform by owning product strategy roadmap and outcomes across one or more
  • ServiceNow domains (e.g.| ITSM| ITOM| ITAM| CMDB|HRSD| CSM| GRC).This role has a strong focus on strategic service architecture and service catalog design| ensuring that services are intentionally defined| consistently structured| and clearly consumable across the enterprise.
  • The Product Manager ensures that ServiceNow is not only functional| but organized as a well architected portfolio of services aligned to business capabilities| technology strategy| and risk controls
  • The position requires deep functional understanding of ServiceNow features| Asset Management and data models (CSDM| CMDB) to guide how services are designed| exposed| and governed balancing flexibility| standardization| and platform sustainability.
 
Key Responsibilities
  • Product Strategy amp Ownership Define and own the product vision| multiyear roadmap| and strategic outcomes for assigned ServiceNow product areas.
  • Translate enterprise and business priorities into clearly defined product outcomes| ensuring alignment with technology strategy| risk posture| and regulatory expectations.
  • Make informed product decisions on capability usage| configuration vs. customization| and technical tradeoffs balancing speed| sustainability and platform health
  • Strategic Service Architecture and Catalog Management Define and govern the service architecture within ServiceNow| ensuring services are clearly defined structured through consistent taxonomies| and mapped to capabilities and existing workflows
  • Ensure service and catalog design aligns with CMDB integrity| data quality| reporting needs| and downstream integrations.
  • Drive simplification and rationalization of services to reduce duplication and complexity
  • Enterprise Stakeholder Leadership Act as the primary product authority for business leaders| and technology partners Lead structured discovery and prioritization discussions focused on ServiceNow usage beyond request based demand fulfilment
  • Manage stakeholder expectations through transparent communication| product roadmaps| and value based prioritization.
  • ServiceNow Capability Enablement
  • FINANCIAL MARKETS. FORWARD. TMDTCC Internal (Green)
  • Maintain a deep| working understanding of ServiceNow platform features| including workflows data models| CMDB concepts| integrations| reporting| and user experience patterns.
  • Work with Architecture| Infrastructure| Asset Management teams to define and implement
  • Resiliency boundaries in CMDB. Define CMDB governance to improve data quality and communication.
  • Guide engineering and delivery teams to maximize out of the box capabilities and enforce dstandard usage patterns across the platform
     
Company Benefits & Culture
  • Inclusive and diverse work environment
  • Opportunities for professional growth and development
  • Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

About the Company

A

Artech LLC