Agile Programming Methodologies, Automation, Feasibility Analysis, Information Technology & Information Systems, Operational Support, Proof of Concept, Requirements Management, ServiceNow, Test Plan/Schedule
KEY ACTIVITIES FOR THE DEVELOPER INCLUDE:
- Deliver outstanding self-service and automation experiences for our global workforce
- Create ServiceNow request catalogs, record producers, workflow, and cross-platform API integrations
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
- Create and maintain data integrations between ServiceNow and other systems
- Develop system integrations and process automation
- Participate in design review, client requirements sessions, and development teams to deliver features and capabilities supporting automation initiatives .
- Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize and implement solutions .
- Design, code, debug, document, deploy, and maintain highly efficient and effective solutions
- Participate in problem analysis, code review, and system design
- Remain current on new technology and apply innovation to improve functionality.
- Collaborate closely with stakeholders and team members to configure, improve and maintain existing applications
- Work directly with users to resolve support issues within product team responsibilities
- Monitor health, performance, and usage of developed solutions.
Title: ServiceNow Developer
Location: Dallas TX (2 days in office / 3 remote)
In this vital role, you will be responsible for developing innovative self-service solutions for the City of Dallas and further enhancing our self-service automation built on the ServiceNow platform as a member of the Information Technology Services team.
As part of a scaled Agile product delivery team, the Developer works closely with product owners, project stakeholders, operational support teams, peer developers, and testers to develop solutions to enhance self-service capabilities and business problem(s) by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions .
The Developer serves as a subject matter expert on the design, integration, and operability of solutions to support innovation initiatives with business partners and shared services technology teams . This role sits within the Digital, Technology, and Innovation Automation product team. It is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems.
Mandatory Required Skillset
The below skills are mandatory for this role,
ServiceNow Agent Client Collector (Client)
SCCM
CSMD – Setup Common Service Data Model
ServiceNow Development experience of 6+ years