Benefits: Bonus based on performance
The Service Manager oversees daily office operations, supports customer service reps and technicians, manages scheduling and inventory, and ensures excellent customer service.
Responsibilities include managing staff, supervising training, coordinating service calls, handling customer concerns, maintaining schedules and inventory, and ensuring policy compliance.
Required skills are strong communication, leadership, organization, multitasking, and computer proficiency.
Preferred experience includes office management, dispatching, customer service, and industry-specific background.
Compensation ranges from $65,000-$85,000 including bonus.
Note: Franchisee independently employs staff; the franchisor is not the employer.