The Service Manager is an inspirational leader committed to delivering exceptional customer experiences and fostering a positive team environment.
They prioritize safety, ensure compliance with policies, and maintain facility and equipment standards.
Key duties include hiring and developing high-performing staff, managing training and certifications, scheduling effectively, and supporting customer education.
They oversee operational procedures, enforce ethical standards, and monitor performance metrics.
Qualifications include strong leadership, communication skills, automotive industry knowledge, and relevant certifications such as ASE.
Work involves indoor and outdoor environments, requiring physical activity, safety awareness, and visual acuity.
Standard workweek is 50+ hours, with a focus on team building, safety, procedural adherence, and achieving performance goals.