Service Manager

Service Manager - Wilkes-Barre, PA

Full-Service Restaurant and Bakery

$50-60k + Benefits, Bonus, and Future Advancement Opportunities!

We're seeking an experienced and motivated Service Manager to join our team in Wilkes-Barre, PA! As a Service Manager, you'll lead the front-of-house team, drive sales growth, and ensure exceptional guest experiences at a popular casual restaurant and bakery.

Service Manager Responsibilities:

• Lead the front-of-house team to deliver top-notch customer service
• Drive sales growth through effective upselling and promotions
• Manage staff scheduling, training, and performance
• Oversee daily operations, including inventory and cash handling
• Maintain high standards of customer satisfaction and retention

• Competitive compensation ($55-60k)
• Comprehensive insurance benefits
• 401(K) with company match
• Paid time off and holidays
• Ongoing training and development opportunities
• Bonus potential and future advancement opportunities

• 2+ years of high-volume restaurant management experience
• Proven track record of driving sales growth and improving customer satisfaction
• Excellent leadership and communication skills
• Strong work ethic and attention to detail
• Ability to work a variety of shifts, including nights, weekends, and holidays