Calibration, Coaching, Communication Skills, Computer Skills, Customer Escalations, Customer Satisfaction, Driver's License, Equipment Maintenance/Repair, Landscaping, Leadership, Microsoft Office, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Management, Organizational Skills, Pest Control, Production Control, Quality Metrics, Regulations, Service Delivery, Technical Leadership
LOCATION
Winston Salem, NC
POSTED
30+ days ago
COME GROW WITH US! At Weed Man, we don’t just grow grass — we grow people. We’re looking for a hands-on lawn care service leader who knows how to lead lawn technicians, manage daily production, and deliver consistent service quality in a fast-paced, seasonal environment. This role is ideal for someone who has experience in lawn care, pest control, landscaping, or another route-based service industry and is ready to step into (or continue growing in) a leadership position. What You’ll Do As the Technical Supervisor, you’ll lead the day-to-day operations of our service department with a strong focus on technician development, service quality, and customer satisfaction. Key responsibilities include:
Interview, hire, lead, coach, and develop lawn care technicians through hands-on field leadership, ride-alongs, and ongoing training
Oversee daily production routes, route efficiency, and workload distribution
Ensure service quality, proper application techniques, calibration, and compliance with all product labels and regulations
Handle and resolve escalated customer concerns related to service quality or technician performance
Recruit, train, schedule, evaluate, and retain technicians
Ensure all service vehicles, equipment, and materials are properly maintained and ready for daily operations
Track and report on production metrics, service quality trends, and team performance
Work closely with the General Manager to improve operational efficiency and support company growth
This is an active leadership role that balances time in the field with planning, coaching, and operational oversight. What We’re Looking For
Strong leadership and communication skills
Ability to coach, motivate, and hold technicians accountable
Comfortable working in a fast-paced, results-driven service environment
Organized, solution-oriented, and adaptable to changing weather and seasonal demands
Basic computer skills (Microsoft Office or similar tools)
Experience & Credentials
2–3 years of leadership experience in lawn care, landscaping, or a related service industry strongly preferred
Experience managing crews, routes, or technicians in the field is highly valued
Valid driver’s license required
Pesticide Applicator License (or willingness to obtain)
Education
Post-secondary education or equivalent hands-on industry experience
Why Weed Man? Weed Man is locally owned and operated and part of the largest lawn care franchise in North America. With more than 50 years of experience, we offer proven systems, ongoing support, and long-term career growth opportunities for leaders who want to build something meaningful. If you’re passionate about leading people, improving service quality, and growing within the green industry — we’d love to talk with you.