Service Manager

Service Manager

Remote Type: On-site

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses
• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• 401(k)
• Training and Tuition Reimbursement
• Work/Life Balance
• Paid Holidays and Time Off
• Health and Wellness Benefits
• Tool Benefits, PPE/Uniforms, Safety Boot Program
• Life and Short Term Disability paid for by company

How You'll Make a Difference

As our Service Manager, you'll lead the branch service team with a focus on safety, customer satisfaction, and operational performance. You'll help shape the future of the department by coaching your team, strengthening customer relationships, and ensuring every job is completed with quality, efficiency, and integrity. Your leadership will directly impact our customers' success and the continued growth of our business.

What You'll Do

• Lead, coach, and develop the Service team while managing daily operations, department performance, and financial results.
• Foster a strong safety culture by leading safety initiatives, supporting incident investigations, and ensuring company standards are followed.
• Build lasting customer relationships by resolving issues, visiting key accounts, and partnering with Account Managers to grow service opportunities.
• Oversee service processes, fleet management, staffing, equipment, and departmental resources to deliver outstanding results while managing costs.

What You'll Bring

• High school diploma or GED required; bachelor's degree or equivalent experience preferred.
• Experience leading or supervising teams, with a passion for coaching, accountability, and employee development.
• Mechanical aptitude with experience in forklift repair or a related equipment service industry preferred.
• Strong communication, problem-solving, and organizational skills, along with proficiency in Microsoft Office applications.

Why You'll Love Working With Us

• Join a team that values integrity, safety, and doing the right thing every day.
• Build a meaningful career with opportunities to grow while making a real impact for customers and your teammates.
• Be part of a company where your leadership is trusted, your ideas are valued, and your success is celebrated.