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Service Manager

IronGate Talent

Stow, OH

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JOB DETAILS
SKILLS
Billing, Business Administration, Business Plan, Coaching, Communication Skills, Competitive Research, Financial Trend Analysis, Inside Sales, Interpersonal Skills, Lead Generation, Leadership, Market Tracking, Market Trend Analysis, Marketing, Meet Sales Quota, Microsoft Office, Needs Assessment, Organizational Skills, Performance Analysis, Pricing, Product Documentation, Profit & Loss Analysis, Promotional Programs, Reporting Skills, Sales, Sales Forecasting, Sales/Support Engineering (SE), Team Lead/Manager, Training/Teaching
LOCATION
Stow, OH
POSTED
30+ days ago

Key Responsibilities:

  • Develop annual sales and profit plans by analyzing market trends and results
  • Set sales targets and forecasts for regions and products
  • Create and implement a business plan covering sales, revenue, and expenses
  • Monitor market conditions, customer demand, and competitor activities
  • Adjust pricing based on cost, demand, and competition
  • Achieve assigned sales targets and goals
  • Set individual targets for sales team members
  • Track sales performance and prepare reports
  • Manage and monitor the performance of the sales team
  • Coordinate with the marketing team for lead generation
  • Provide ongoing training and development for the sales team
  • Motivate and guide team members through coaching and product training
  • Promote company products and services in the market
  • Understand customer needs and align them with product offerings
  • Support overall team objectives and complete assigned tasks

Authorization:

  • Prepare sales proforma invoices and quotations
  • Handle customer queries as per company standards
  • Provide product-related documents as required
  • Develop and manage agents or representatives in assigned regions

Work Coordination:

Internal: Sales Coordinator, Sales Engineer, Production, Service Team
External: Customers, Sales Team

Qualifications:

  • Education: Diploma, Bachelor's Degree, or Master's Degree
  • Field of Study: Commerce, BBA, MBA, Polytechnic, International Trade, Chemical/Plastic Machinery

Experience:

  • Minimum 2+ years of relevant sales experience

Skills & Knowledge:

  • Proficiency in MS Office
  • Strong understanding of product and sales processes
  • Good communication and interpersonal skills
  • Team management and leadership abilities


About the Company

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IronGate Talent