Service Manager - St Johns CIW High School

Mae'r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

Job title: Service Manager

Location: St Johns CIW High School, Aberdare, CF44 8BW

Hours: Part time (35 hours per week), Term time only

Grade 7 £16.08 per hour

Type of contract: Permanent, Term Time only

About Us

Rhondda Cynon Taf Council's Catering Services are incorporated into the 21st Century Schools & Transformation Division. Catering Services has a proud record of delivering nutritious meals to young people in educational establishments. Our dynamic and flexible workforce play a vital role in supporting the development of healthier lifestyles for those within our community.

About the role....

Catering Services are looking for a self-motivated and enthusiastic individual to manage the schools catering provision.

As part of this role, you will be required to implement and support all new projects and service improvements. You will have extensive experience in catering, budget monitoring and staff management along with good knowledge of relevant legislation and the practices and procedures associated with working in a kitchen environment.

Expected hours of working are 7.30am to 3.00pm but you will need to be flexible should the situation and demand change. Some overtime for evening work may be necessary.

Key Responsibilities

• To work with the school in relation to its actions to promote healthy eating and wellbeing amongst pupils. Paying particular emphasis to healthy eating as part of a whole school approach to health and wellbeing.
• To undertake management responsibility for all catering outlets on site. Identify and address any underperformances, poor practices and complaints. Maintain a consistent high standard of service in all catering outlets.
• To work alongside the Head Chef/Cook and Coffee Shop Supervisor in a practical "hands on" role.
• To ensure that financial objectives are checked and monitored within all catering outlets. To maximise meal numbers by encouraging customers to use the service.
• To assist the Principal Officer with budget forecasts and financial reports.
• To manage staff hours and productivity levels, review and monitor staff performance and provide development opportunities. Interview, select and train staff.
• To manage and control sickness, and be responsible for staff cover and rotas/work schedules etc.
• Responsible for ensuring and maintaining cleanliness and high standards of hygiene in all catering outlets.
• To comply with the Council's requirement and responsibilities relating to all Food, Health and Safety.
• To arrange monthly team meetings and attend cluster meetings as and when required.
• To participate in and/or assist with menu planning as required.
• To work with the Management Team and school regarding any services changes and implement improvements. To liaise, communicate and assist the Principal Officer/customers and staff in a pleasant and professional manner.
• Responsible for the securing and opening of all catering outlets, stores and building as and when required.

The successful candidate will: -

• Demonstrate good communication skills.
• Have a positive 'action focused' attitude.
• Be enthusiastic with a logical and organised approach to planning.
• Have the ability to function effectively under pressure.

Foster a positive safety culture, and customer focused environment

For further information or an informal discussion regarding this post, please contact the Central Catering Team on (01443) 281141 or email CateringServices@rctcbc.gov.uk to request a call back.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council's longer-term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently, if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council's voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers - Guaranteed Interview Scheme

As part of the Council's corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities.

The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.

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Salary: £16.08 per hour 35 hours per week Term time only

Job reference: REQ002550

Apply by: 05/08/2026

Contractual hours: 35

Basis: Part Time Term Time