Service Manager

Fountain Electric & Services LLC

spindale, NC

JOB DETAILS
SKILLS
Career Development, Corporate Policies, Customer Satisfaction, Electrical Engineering, Electricity, Insurance, Leadership, Maintenance - Electrical, Maintenance Services, Mentoring, Nonprofit, On Site Support, Performance Analysis, Performance Reviews, Profit & Loss, Quality Assurance, Quality Control, Reimbursement, Safety/Work Safety, Service Delivery, Sports, Team Lead/Manager, Tuition Reimbursement
LOCATION
spindale, NC
POSTED
30+ days ago

Service ManagerFountain Services, LLC - Spindale, NCAbout Fountain Services, LLCEstablished in 1946, Fountain Services, LLC has been a trusted leader in the electrical contracting industry for over 75 years. With offices across North and South Carolina, we specialize in residential, commercial, and industrial electrical services.Our mission is to empower employees through ongoing training, career development, and a culture of integrity, accountability, and mutual respect.We don't just build electrical systems - we build careers.Why Join Fountain Services?Career Growth: Structured leadership pathways (including Foreman and Superintendent Academies), tuition reimbursement, and bi-annual performance reviews.Supportive Culture: Work in an environment that values employees, fosters leadership, and encourages professional development at all levels.Community Impact: Active sponsorship of youth sports, nonprofits, and workforce development boards.Benefits:Competitive wages with performance bonuses and promotion opportunitiesHealth, dental, and vision insurance401(k) retirement plan with company matchPaid holidays and PTOTuition reimbursement and technical/leadership development programsEmployee Assistance Program (EAP)Company-sponsored team-building events and activitiesYour Role: Service Manager - Spindale, NCFountain Services is seeking a highly qualified and experienced Service Manager to oversee the operations of our Spindale, NC service division. This role is critical to the success of our service operations, focusing on leadership, quality assurance, customer satisfaction, and business performance.As Service Manager, you will report directly to the Service Division Manager and be responsible for managing day-to-day field service operations across residential, commercial, and industrial markets. This includes team supervision, scheduling, quality control, and hands-on leadership across active job sites.Key ResponsibilitiesLead and supervise service technicians and apprentices within the Spindale service areaEnsure high-quality communication and service delivery to clientsProvide training, mentoring, and ongoing development for field staffPromote and enforce company safety policies and proceduresManage allocation and coordination of manpower, materials, tools, and equipmentCollaborate with other departments and divisions for operational alignmentMonitor productivity, profitability, and performance of service jobsPerform jobsite inspections and offer direct support where neededPrepare and deliver regular performance and operations reports to leadershipSet individual and team performance goals and monitor progressMinimum RequirementsHigh school diploma or GEDMinimum 10 years of experience in the electrical service field (commercial/industrial service or maintenance)At least 2 years in a supervisory or management roleMust pass a pre-employment drug screen and background checkMust reside within 30 miles of Spindale, NCOur Four Keys to SuccessAt Fountain Services, all employees - from apprentices to leadership - commit to:Show up every day on timeAppreciate instruction from leadersLet your work ethic speak for youRetain knowledgeWe're looking for professionals who want tobuild a long-term career in a company that values growth, integrity, and high performance.If that sounds like you, we want to hear from you.

About the Company

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Fountain Electric & Services LLC