The Service Manager is an inspirational leader committed to delivering exceptional customer experiences by fostering a motivated, well-trained team aligned with the company's mission to earn automotive customers for life. They create a positive work environment that attracts and retains high performers, ensuring safety, compliance, and facility upkeep. Key responsibilities include team building through hiring, training, coaching, and scheduling; maintaining safety standards; overseeing equipment and facility maintenance; enforcing procedural compliance; and supporting communication across management levels. The role requires strong leadership, communication, organizational skills, and automotive industry knowledge, with experience in automotive service management and relevant certifications. The Service Manager ensures operational excellence, achieves performance targets, and promotes a safe, engaging workplace within a physically demanding environment that involves outdoor exposure and heavy lifting.