Service Manager

Milton CAT

Plymouth, Massachusetts

JOB DETAILS
SALARY
$70,000–$80,000 Per Year
LOCATION
Plymouth, Massachusetts
POSTED
4 days ago
Overview:

Milton Rents is a leading provider of construction equipment and rental services, committed to delivering top-tier service and operational excellence. As a Service Manager, you will be responsible for overseeing all aspects of service operations, including fleet maintenance, repair, inventory control, shipping/receiving, and team leadership. This role ensures that all equipment is maintained to the highest standards of safety and performance while managing costs and driving continuous improvement.

 

Pay Rate: $70,000-$80,000 annually based on experience.

 

Benefits:

  • Competitive salary.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.
  • Supportive and collaborative work environment.
Responsibilities:

What You’ll Do:

  • Direct and manage daily service operations, including inventory, maintenance, repairs, and inspections.
  • Motivate, coach and train technicians to surpass quality repair and maintenance standards.
  • Communicate effectively with customers and internal teams regarding service requests.
  • Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
  • Promote a culture of safety and discipline through leadership, accountability and communication.

What We’re Looking For:

  • Detail-Oriented: Strong organizational skills and attention to detail.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Customer Service: Outstanding interpersonal skills and a customer-first attitude.
  • Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).
  • Eager to Learn: A hunger for knowledge and the ability to apply new skills.
Qualifications:
  • High School diploma or GED, trade school certificate or equivalent experience preferred.
  • Experience as a Service Manager or a similar role is preferred.
  • Strong mechanical aptitude. Excellent troubleshooting, analytical and resolution skills.
  • Valid driver's license.

Physical Requirements:

  • Ability to lift up to 75 lbs.
  • Sit/stand for long periods with frequent bending.
  • Work indoors and outdoors in various weather conditions.

 

Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you’re looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton Rents can meet your needs!  We offer excellent benefits and supply you with the tools you need to maximize your potential.

 

Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

 

Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace. 

About the Company

M

Milton CAT

Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York.

We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and over 1,000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand.

The company has two main divisions; Earthmoving and Power Systems.

The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors.

The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that develops customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines and the on-highway truck engine business is an important component for all our locations. Our Power Systems service technicians also work on bus and mobile home engines and they support natural gas distribution working at pipeline compressor stations.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race,  color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Retail
FOUNDED
1960
WEBSITE
http://www.MiltonCAT.com