Service Manager
Beckley Chevrolet | Beckley, WV
Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity for a proven leader who has a track record of driving profitability, delivering exceptional customer service, and building high-performing service teams.
We are looking for someone who has demonstrated success managing a dealership service department—someone who understands the importance of technician productivity, advisor performance, customer retention, and operational excellence.
What We're Looking For
- Proven experience as a Service Manager in a franchised automotive dealership
- Strong knowledge of Fixed Operations, including service profitability, technician efficiency, workflow management, and customer satisfaction
- Ability to lead, motivate, and develop service advisors, technicians, and support staff
- Excellent communication, leadership, and organizational skills
- A commitment to delivering an outstanding customer experience while achieving department goals
- Experience with dealership management systems and manufacturer processes
Preferred Qualifications
- General Motors dealership experience is a significant advantage
- Strong understanding of warranty administration, fixed operations reporting, and dealership KPIs
- History of improving customer satisfaction scores and department performance
What We Offer
- Competitive compensation package with performance incentives
- Health, dental, and vision insurance
- Paid vacation and holidays
- 401(k) with company match
- Ongoing training and professional development
- The opportunity to lead a growing service department with a respected Chevrolet dealership
If you are a proven Service Manager who is passionate about leadership, operational excellence, and building a winning team, we'd like to hear from you.
Apply today and become part of the Beckley Chevrolet team. Confidential inquiries are welcome.