Service Manager

Istate Truck Center

Marshfield, WI

JOB DETAILS
SKILLS
Business Growth, Business Plan, Communication Skills, Customer Satisfaction, Customer Support/Service, Heavy Equipment/Vehicles, Leadership, Maintain Compliance, Performance Management, Performance Metrics, Retail Management, Safety Compliance, Sales
LOCATION
Marshfield, WI
POSTED
2 days ago

The Service Manager oversees the Heavy-Duty Truck Service Shop, ensuring operational excellence and customer satisfaction.

Key responsibilities include leading and motivating a high-performing service team, growing the service business, managing performance metrics, ensuring safety compliance, providing accurate quotes, and communicating policies effectively.

Qualifications involve strong leadership and communication skills, expertise in Fixed Operations, mechanical knowledge, customer service, sales, and business planning abilities. Prior experience in truck shop service management is preferred.

Benefits offered include competitive pay, uniforms, tool programs, education assistance, health coverage, PTO, holidays, retirement plans, disability, life insurance, virtual health care, PPE reimbursement, pet insurance, employee discounts, and wellness programs.

This role is open to qualified candidates and encourages applications from diverse backgrounds, including military personnel.

About the Company

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Istate Truck Center