The Service Manager oversees internal personnel and operations to optimize resources and deliver exceptional customer service, ensuring branch performance goals are met.
Key responsibilities include interacting with customers to assess needs, delegating workloads, managing shop scheduling, ensuring regulatory compliance, maintaining staff product knowledge, evaluating employee skills, and overseeing documentation and invoicing.
Qualifications include excellent communication, organizational skills, proficiency with computers, decision-making ability, and strong problem-solving skills. A minimum of 5 years of experience in parts, fleet, and tank trailer service/repair is preferred, along with a relevant degree.
Benefits offered include medical, dental, and vision insurance, a 401k match, PTO, paid holidays, tuition reimbursement, and parental leave.