Communication Skills, Computer Skills, Cross-Functional, Customer Escalations, Customer Relations, Develop and Maintain Customers, Financial Management, Forecasting, Industry/Trade Analysis, Leadership, Microsoft Office, Operations Management, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Writing Skills
LOCATION
Little Rock, AR
POSTED
17 days ago
Service Manager
Be part of a dynamic and well-established team with one of the largest dealership groups in the metro as the Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Landers Kia, you will oversee the development and execution of clearly defined service strategies that promote the company's brand, values, and goals.
Responsibilities
Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.
Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.
Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.
Maintain and further develop all inter-departmental relationships.
Participate in industry and professional forums to stay current with industry trends and new technologies.
Qualifications
Effective leadership skills with the ability to easily adapt to an ever-changing environment.
Exceptional verbal and written communication skills.
Intermediate PC skills - proficiency in Microsoft Office and Service Specific applications
Ability to find innovative approaches to solving problems and accomplishing goals.
What We Offer
Medical, Dental and Vision
Short Term and Long-Term Disability
HSA/Flexible Spending
401k with Match
Paid Vacation
Paid Training
Growth Opportunities
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.