Caterpillar Equipment, Communication Skills, Corporate Policies, Customer Relations, Dental Insurance, Establish Priorities, Identify Issues, Leadership, Maintain Compliance, Multitasking, Organizational Skills, Problem Solving Skills, Regulations, Safety Compliance, Safety/Work Safety, Service Delivery, Time Management, Vision Plan
LOCATION
Kalamazoo, MI
POSTED
24 days ago
Position Overview:
The Service Manager will be responsible for coordinating with technicians, scheduling work, and handling some diagnostic tasks as needed. This role is primarily based in our shop, ensuring efficient workflow and quality service delivery.
Key Responsibilities:
Coordinate with technicians to assign and manage workloads
Schedule service work efficiently to meet customer and company needs
Assist with diagnosing issues as necessary
Maintain smooth operations in the shop and ensure timely job completion
Communicate effectively with team members and customers
Ensure compliance with company policies and safety regulations
Qualifications:
Previous experience in a service management role preferred
Strong organizational and leadership skills
Ability to multitask and prioritize in a fast-paced environment
Technical knowledge of CAT Equipment is a plus
Excellent communication and problem-solving abilities
Benefits:
Health, dental, and vision insurance
Voluntary coverage options
401(k) with company matching
Paid sick and vacation time
If you're an experienced Service Manager looking for a stable and rewarding opportunity, let’s connect!
Contact: matthew.irwin@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
About the Company
G
Gpac
Gpac’s mission is to be the preferred staffing and recruitment solution by effectively delivering and connecting talent with successful companies and organizations.
Our team, with collective experience of over 250 years, is passionate about wh