The Service Manager II (SMII) supports the Service Manager in leading a VIP service team, focusing on delivering exceptional customer experiences and achieving performance goals.
They learn and execute management processes, including hiring, developing, scheduling, and training staff, ensuring safety standards, and maintaining facility and equipment.
The SMII enforces compliance with safety, ethical, and regulatory standards, manages daily operations, and communicates effectively with team members and leadership.
Qualifications include strong leadership, communication, organizational skills, automotive industry knowledge, and ASE certifications.
Work involves indoor service environment with physical demands like standing, walking, lifting, and operating equipment, along with vision and safety requirements.
The role is exempt, full-time, with a focus on developing future Service Managers through hands-on leadership and operational excellence.