Budgeting, Communication Skills, Cost Control, Documentation, Equipment Maintenance/Repair, Establish Priorities, Fleet Management, Forklift, Heavy Equipment/Vehicles, Leadership, Maintain Compliance, Maintenance Services, Metrics, Negotiation Skills, OSHA, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Preventative Maintenance, Record Keeping, Regulatory Compliance, Safety Compliance, Safety Equipment, Safety Standards, Safety Training, Safety/Work Safety, State Laws and Regulations, Vehicle Fleets, Vendor/Supplier Management, Vendor/Supplier Relations
LOCATION
Hillsboro, OR
POSTED
30+ days ago
Omega Morgan believes that each employee makes a significant contribution to our success.
That contribution should not be limited by the assigned responsibilities.
Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the individual nor the organization to just the work identified.
It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Position Overview
We are seeking an experienced Service Manager to lead and manage maintenance operations for a diverse private fleet. This role combines hands on service coordination with full responsibility for fleet maintenance strategy, personnel, compliance, and cost control.
The Service Manager will oversee all maintenance activity for tractors, trailers, forklifts, cranes, and miscellaneous equipment. This is a single role position that includes both leadership and service writing responsibilities. The successful candidate will have the authority to make operational decisions and will be accountable for fleet readiness and safety.
Key Responsibilities
Maintenance Operations
Manage all maintenance and repair activity for company equipment
Develop and maintain preventive maintenance schedules
Prioritize repairs based on safety, compliance, and operational needs
Make final decisions on repairs and equipment availability
Ensure fleet readiness to support daily operations
Service Writing and Coordination
Receive and document repair requests from drivers and equipment operators
Create, manage, and close work orders
Communicate repair status and timelines to operations and leadership
Order parts and coordinate outside vendor services
Track equipment downtime and repair progress
Personnel Management
Hire, train, supervise, and terminate mechanics as required
Assign work and establish daily shop priorities
Enforce quality, productivity, and safety standards
Maintain a professional and safety focused shop environment
Compliance and Safety
Ensure compliance with DOT, OSHA, and applicable state regulations
Maintain accurate inspection and maintenance records
Prepare equipment for audits and inspections
Work with safety leadership to address equipment related risks
Cost and Vendor Management
Manage maintenance costs within approved budgets
Source parts and services efficiently
Maintain vendor relationships and negotiate services when needed
Identify opportunities to reduce downtime and long term maintenance costs
Reporting and Administration
Maintain maintenance documentation and records
Track key metrics including downtime, repair trends, and costs
Provide regular updates to operations and company leadership
Qualifications
Required
Proven experience managing fleet or heavy equipment maintenance
Strong knowledge of tractors, trailers, forklifts, cranes, and industrial equipment
Understanding of DOT and safety compliance requirements
Experience supervising and managing mechanics
Strong organizational, communication, and decision making skills
Preferred
Experience in a private fleet environment
Mechanical background with leadership responsibility
Familiarity with maintenance management systems
Authority and Accountability
Authority to hire and terminate mechanics in coordination with HR
Authority to remove equipment from service for safety or compliance reasons
Full accountability for fleet availability, maintenance performance, and compliance
Work Environment
Combination of office and shop floor responsibilities
Regular interaction with mechanics, drivers, operations, and vendors
Fast paced environment requiring strong prioritization and decisive leadership