Service Manager

GENEX Cooperative is seeking a Service Manager to deliver personalized artificial insemination (AI) services and breeding program support to GENEX member/customers, with the goal of enhancing their profitability. As a Service Manager, you would play a vital role in supporting the daily operations of the GENEX services team. This position includes selling GENEX AI services, semen, and related products and programs to help grow market share and meet sales targets.

This position demands a strong work ethic, a high level of attention to detail, and a commitment to supporting GENEX's mission to continuously develop technical skills and product knowledge relevant to the AI industry and GENEX's offerings in a professional and client-focused manner.

This position will cover parts of New York, focusing on the Western, Central, and Northern territories of New York.

RESPONSIBILITIES

• Provide reliable relief service and sales/service support to the Reproductive Program Specialist Team (RPST).
• Ensure effective communication within the work group for adequate sales unit coverage.
• Provide genetic mating services (e.g., MAP), AI training, and other area support services.
• Contact a sufficient number of prospects daily to strengthen sales, as directed by the RPST, GENEX+ Consultants, or ASM.
• Participate in ongoing training and apply peer-shared knowledge to enhance skills and effectiveness.

REQUIREMENTS

• Must be able to artificially inseminate (A.I.) cows.
• Will need to lift up to 50 pounds on an occasional basis to transport semen tanks or resale products.
• Strong dairy background with experience working with large herds and experience in heat detection on large farms
• Degree in Agriculture or equivalent experience is preferred
• Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team
• Must possess communication and people skills
• Willingness to learn and develop both personally and professionally
• Computer skills are required; and ability to work with herd management software is a plus

GENEX is dedicated to providing our member-owners and customers - dairy and beef cattle producers around the globe - with advanced genetic and reproductive solutions. Our team takes pride in delivering value in every interaction, whether through supplying world-class cattle genetics, expert artificial insemination service, professional herd consulting, quality herd care products or state-of-the-art technologies.

GENEX has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.