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Service Manager

Genex Cooperative

Geneva, NY

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JOB DETAILS
SKILLS
Agriculture, Artificial Intelligence (AI), Budget Management, Budgeting, Coaching, Communication Skills, Computer Skills, Customer Relations, Detail Oriented, Documentation, Equipment Maintenance/Repair, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Market Share, Marketing Plan, Marketing Strategy, Meet Sales Quota, Outbound Marketing, Product Marketing, Profit & Loss, Regional Sales, Safety/Work Safety, Sales, Sales Management, Sales Strategy, Staff Development, Strategic Planning, Team Player, Training Program, Training/Teaching
LOCATION
Geneva, NY
POSTED
2 days ago
GENEX Cooperative is seeking a Service Manager to lead and direct the cattle breeding product and service marketing programs in the area in a manner consistent with the cooperative mission and strategic plan, achieving the EBITDA, financial budget, and key performance goals. This candidate will also oversee the development of personnel who will gain experience to become valued employees in the region and throughout GENEX.This position demands a strong work ethic, a high level of attention to detail, and a commitment to supporting GENEX's mission to continuously develop technical skills and product knowledge relevant to the AI industry and GENEX's offerings in a professional and client-focused manner.This position will cover parts of New York, focusing on the Western, Central, and Northern territories of New York.RESPONSIBILITIES* Lead talent recruitment, training, and development in partnership with the Area Sales Manager to maintain staffing levels, achieve sales goals, and complete coaching, performance documentation, and field training programs.* Manage area contribution EBITDA performance by developing, monitoring, and adjusting budgets to meet or exceed U.S. Sales and Service profitability objectives.* Drive market share growth through annual marketing plans, clear communication, and coordinated staff efforts, with a focus on building and maintaining income from large herds across the area and U.S. market.* Execute sales and marketing strategies to meet or exceed budgeted unit, dollar, and service sales goals for GENEX dairy, beef, GenChoice semen, and services.* Develop and implement resale product sales plans, including marketing strategies, execution procedures, and product education and sales training for current and new offerings.* Promote and enforce workplace safety and animal welfare standards by partnering with HR and Safety leadership, delivering education, enforcing safe work practices, maintaining equipment, and reporting and investigating incidents.REQUIREMENTS* Must be able to artificially inseminate (A.I.) cows.* Will need to lift up to 50 pounds on an occasional basis to transport semen tanks or resale products.* Strong dairy background with experience working with large herds and experience in heat detection on large farms* Degree in Agriculture or equivalent experience is preferred* Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team* Must possess communication and people skills* Willingness to learn and develop both personally and professionally* Computer skills are required; and ability to work with herd management software is a plus

About the Company

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Genex Cooperative