The Service Manager is an inspirational leader responsible for creating a positive team environment, ensuring exceptional customer experiences, and maintaining safety and compliance. They oversee hiring, training, scheduling, and developing a high-performing automotive service team, while managing facility and equipment maintenance. The role involves enforcing procedures, promoting a safety-first culture, and communicating effectively across management levels. The manager must achieve performance targets, lead by example, and foster personal growth among team members. Key qualifications include strong leadership, industry knowledge, and ASE certifications. The position requires working in an indoor service environment with physical activities like standing, walking, lifting, and operating equipment, with an emphasis on safety and regulatory compliance. The schedule generally involves a 50-hour workweek, with flexibility to meet operational needs.