We are seeking a Service Manager to lead our store's Service Center, overseeing workflow, staffing, and KPIs to ensure excellent customer experiences.
They will serve as the primary service advisor, integrating sales and service, training staff, managing costs, and maintaining an organized, efficient department.
The role requires strong communication, leadership, and proactive planning, with at least 3 years of bicycle service experience.
The candidate should be energetic, customer-focused, and committed to continuous learning, including attending industry training.
Benefits include health coverage, retirement plans, paid leave, tuition reimbursement, employee discounts, and a supportive, inclusive culture.