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Service Manager

Gecko Hospitality

Charlotte, NC

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JOB DETAILS
SALARY
SKILLS
Beverages, Coaching, Communication Skills, Cost Control, Food Safety, Inventory Costs, Inventory Management, Leadership, Onboarding, Problem Solving Skills, Restaurant, Team Building
LOCATION
Charlotte, NC
POSTED
1 day ago
Service Manager Jobs in Charlotte, NC
FOH Restaurant Manager | Up to $60K + Bonus

Location: Charlotte, NC
Position: Service Manager (Front of House Leadership)
Compensation: Up to $60,000 (DOE) + Bonus + Benefits
Status: Immediate Opening

Service Manager Job in Charlotte, NC -
Front of House Leadership

We are hiring an experienced Service Manager in Charlotte, NC for a high-volume, full-service restaurant.

This Service Manager job in Charlotte, NC is ideal for a hands-on Front of House leader who thrives in a fast-paced environment, elevates guest experiences, and develops high-performing teams.

If you're searching for Service Manager jobs in Charlotte, NC, FOH Manager roles, or looking to grow your career in restaurant leadership, this is a strong opportunity with a respected and growing restaurant group.

About the Service Manager Role

This Restaurant Service Manager position in Charlotte, NC offers the opportunity to lead Front of House operations in a high-energy, guest-focused environment.

You will take ownership of:
  • Guest experience and service standards
  • FOH team development and performance
  • Beverage operations and cost controls
  • Daily execution and operational consistency
This is a floor-driven leadership role with clear visibility and growth potential.

Service Manager Responsibilities
  • Oversee all Front of House (FOH) operations in a high-volume restaurant
  • Train, coach, and develop a high-performing service team
  • Drive guest satisfaction, retention, and hospitality excellence
  • Manage liquor inventory, beverage costs, and compliance
  • Create engaging guest experiences, promotions, and events
  • Lead hiring, onboarding, and scheduling for FOH staff
  • Maintain food safety standards and operational consistency
  • Provide ongoing performance feedback and leadership development
Service Manager Qualifications
  • 2+ years of experience as a Service Manager, FOH Manager, or Restaurant Manager
  • Background in high-volume, full-service restaurant environments
  • Strong leadership and team development skills
  • Proven ability to drive guest satisfaction and operational performance
  • Knowledge of liquor laws, food safety, and cost controls
  • Excellent communication and problem-solving abilities
  • Passion for hospitality and creating memorable guest experiences
Compensation & Benefits
  • Base Salary: Up to $60,000 (DOE)
  • Bonus Potential: Monthly profit sharing + annual incentives
  • Medical, Dental, Vision (eligible after 30 days)
  • 401(k) and tuition reimbursement (up to $5,250 annually)
  • Paid Time Off, parental leave, and fully paid maternity leave
  • Flexible scheduling structure for work-life balance
Why This Service Manager Job in Charlotte, NC Stands Out
  • High-volume restaurant with strong systems and culture
  • Growth-focused company with clear advancement paths
  • Leadership role with direct impact on guest experience
  • Supportive, team-driven environment
  • Long-term career growth within an expanding organization

Apply for Service Manager Jobs in Charlotte, NC

If you're a driven Service Manager ready to lead from the front and grow your career in Charlotte's restaurant scene, apply today.

Apply Now or send your resume confidentially to: kimber@geckohospitality.com

All inquiries are strictly confidential.

Referral Opportunity

Know a strong FOH leader? We welcome referrals for Service Manager jobs in Charlotte, NC.

Send recommendations to: kimber@geckohospitality.com

About the Company

G

Gecko Hospitality

Gecko Hospitality© makes best-fit career connections between management-level hospitality professionals and the industry's most notable employers. In twelve short years, we have become the nation's largest hospitality recruiting firm for hotels, restaurants, casinos, clubs, and resorts. Through our thirty-seven (37) regional offices and 75+ recruiters, we have earned the trust of numerous Fortune 500 hospitality organizations and countless senior-level professionals — who turn to us daily to help them best manage their careers

INDUSTRY
Hotels and Lodging
WEBSITE
http://www.geckohospitality.com/

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